Privacy Policy
This policy explains what information Seller Tracker (sellertracker.net) collects, how we use it, and the choices you have. We keep it short and specific because we collect little.
What we collect
- Account details: your email address and a securely hashed version of your password. We never store your password itself.
- Order data you add: product names, order numbers, stores, quantities, prices, dates, delivery status and notes, plus any buying-account email you choose to tag an order with.
- Screenshots you upload: used once to extract order details, then discarded. We do not keep the images.
- Referral information: if you sign up with a referral code, we record which code was used.
- Billing: handled by Stripe. We store your Stripe customer and subscription IDs and a record of payments (amount and date). We never see or store your card number.
- Technical data: standard server logs (IP address, browser type, pages requested) kept briefly for security and troubleshooting. We do not use advertising trackers or analytics cookies.
How we use it
- To run the service: show you your orders and dashboard, calculate cost per unit, track your trial and subscription.
- To send essential emails: verification codes, password resets and billing notices. We do not send marketing email without your consent.
- To operate the referral program for participants.
- To prevent fraud and abuse and keep the service secure.
Who we share it with
We do not sell your data. We share it only with service providers that help us run Seller Tracker, each bound to use it only for that purpose:
- Anthropic (AI): receives the screenshots you upload, and the text of retailer order emails you forward or connect, to extract order details. Anthropic does not use this data to train models.
- Google (Gmail, only if you connect it): provides read-only access to retailer emails as described above.
- Stripe (payments): receives your email and payment details when you subscribe.
- Resend (email delivery): receives your email address to deliver our messages.
- DigitalOcean (hosting): our servers run in their data centers in the United States.
We may also disclose information if required by law or to protect the rights and safety of users and the service.
Cookies
We use a single session cookie to keep you signed in. Your browser's local storage holds your display preferences and a local backup copy of your gift cards. No third-party cookies are set.
Retention and deletion
We keep your account data while your account exists. If your trial ends without a subscription, your data is kept so you can return, but you may ask us to delete it at any time. To delete your account and all its data, email us from the address on the account. Backups are kept for up to 30 days and then overwritten.
Your rights
You can access and export your order data from the app, update your email or password, and request deletion. Depending on where you live you may have additional rights under laws such as the GDPR or CCPA; contact us to exercise them.
Security
Connections are encrypted with HTTPS. Passwords are stored using salted PBKDF2 hashing. Access to servers is restricted and data is backed up regularly. No system is perfectly secure, so please use a strong, unique password.
Children
Seller Tracker is not intended for anyone under 18 and we do not knowingly collect data from children.
Changes
We will post any changes to this policy here and update the effective date. Significant changes will be announced in the app or by email.